Published : 07/06/2016 15:14:52
Categories : General
We have been very busy but with all good thing come a few problems as well.
We are really happy with our new look site, it has lots of new features that will make it even easier to find eactly what you are looking for and we are striving to continue to improve it and our service.
However all this work hasn't been without some problems, the first and biggest was being geocachers and not hardened computer programmers we messed up the database when transfering it to the new shop - Doh!
"So what?" I hear you cry, well it means that we couldn't drag all of our customers details over to the new shop so if you had an account with us you will now need to register with us again. We looked at some options to have someone much cleverer than us recover the data but the cost would have been massive and that would have had to have been passed on to our customers and that's not what we want to do.
So apologies from us if you had one of the accounts that we lost, it means that you will need to re-register with us again or checkout as a guest. Sorry for any inconvenience.
So why would you want to register on the site again?
Well our customer loyalty scheme which didn't work correctly on our old shop now works well and has all the bells and whistles you would expect from us.
So for every £1 you spend with us you get points equivalent to 2% which can be used on future purchases and this can be used in conjunction with other special offers.
We are a family run business and as such customer satisfaction is of paramount importance for us. We go the extra mile to keep our customers happy. So why should you shop with us?
We are the oldest UK geocaching shop and wear that badge with pride. We even experimented with having a walk in geocaching shop and it was amazing to meet so many geocachers but as the business overheads started to cause prices to rise we took the decision to close it to focus on our online presence.
We own our own laser engraver which means that we can make custom geocaching pocket stamps quickly and with amazing precision. One of the reasons that we have updated our shop software is so that we can improve the way we offer bespoke geocaching pocket stamps. We used to offer a selection of designs to choose from before personalising them for our customers.
Now though you have complete control over the design as you do it yourself online and then we turn your design into a functioning pocket stamp. Check out one of the products below to see how it works.
So that's it, the first blog post on our new look site. We hope you like the site and that it helps you find what you are looking for.
Kathy & Ian